UMIN-ICDS Clinical Trial

Unique ID issued by UMIN UMIN000060889
Receipt number R000069679
Scientific Title Evaluation of the Effectiveness, Safety, and Acceptability of an AI-Assisted Chat System for Patient Inquiries in a Smartphone Application After Total Hip Arthroplasty
Date of disclosure of the study information 2026/03/10
Last modified on 2026/03/10 16:24:44

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Basic information

Public title

Evaluation of an AI-assisted chat system for patient inquiries after total hip arthroplasty

Acronym

AI Chat Support for THA Patients

Scientific Title

Evaluation of the Effectiveness, Safety, and Acceptability of an AI-Assisted Chat System for Patient Inquiries in a Smartphone Application After Total Hip Arthroplasty

Scientific Title:Acronym

AI-assisted Chat system for patients after THA

Region

Japan


Condition

Condition

Patients undergoing total hip arthroplasty (THA)

Classification by specialty

Orthopedics Rehabilitation medicine

Classification by malignancy

Others

Genomic information

NO


Objectives

Narrative objectives1

The purpose of this study is to evaluate the effectiveness, safety, and acceptability of an AI-assisted chat system integrated into a smartphone application designed to support patients undergoing total hip arthroplasty (THA).
The study will examine whether the AI system can reduce the workload of healthcare professionals by automatically responding to patient inquiries while maintaining medical appropriateness and patient satisfaction.

Basic objectives2

Safety,Efficacy

Basic objectives -Others


Trial characteristics_1


Trial characteristics_2


Developmental phase



Assessment

Primary outcomes

Number of healthcare professional message responses per patient.
The outcome will be compared before and after the introduction of the AI-assisted chat system.

Key secondary outcomes

- Response time to patient inquiries
- AI response rate
- AI resolution rate (proportion of inquiries resolved by AI without healthcare professional intervention)
- Medical appropriateness of AI responses evaluated by clinicians
- Patient satisfaction with the chat system
- Net Promoter Score (NPS)


Base

Study type

Observational


Study design

Basic design


Randomization


Randomization unit


Blinding


Control


Stratification


Dynamic allocation


Institution consideration


Blocking


Concealment



Intervention

No. of arms


Purpose of intervention


Type of intervention


Interventions/Control_1


Interventions/Control_2


Interventions/Control_3


Interventions/Control_4


Interventions/Control_5


Interventions/Control_6


Interventions/Control_7


Interventions/Control_8


Interventions/Control_9


Interventions/Control_10



Eligibility

Age-lower limit


Not applicable

Age-upper limit


Not applicable

Gender

Male and Female

Key inclusion criteria

Patients who:
- Undergo total hip arthroplasty at the participating institution
- Use the smartphone application for perioperative rehabilitation support
- Provide informed consent for participation in the study

Key exclusion criteria

Patients who:
- Are unable to use a smartphone application
- Decline participation in the study
- Have cognitive impairment that prevents appropriate use of the chat function

Target sample size

100


Research contact person

Name of lead principal investigator

1st name Tsutomu
Middle name
Last name Nakayama

Organization

Hokusuikai Kinen Hospital

Division name

Department of Rehabilitation

Zip code

310-0035

Address

3-2-1 Higashihara, Mito, Ibaraki 310-0035, Japan

TEL

029-303-3003

Email

tsutomu_0616@yahoo.co.jp


Public contact

Name of contact person

1st name Tsutomu
Middle name
Last name Nakayama

Organization

Hokusuikai Kinen Hospital

Division name

Department of Rehabilitation

Zip code

310-0035

Address

3-2-1 Higashihara, Mito, Ibaraki 310-0035, Japan

TEL

029-303-3003

Homepage URL


Email

tsutomu_0616@yahoo.co.jp


Sponsor or person

Institute

Hokusuikai Kinen Hospital

Institute

Department

Personal name

Tsutomu Nakayama


Funding Source

Organization

None

Organization

Division

Category of Funding Organization

Other

Nationality of Funding Organization



Other related organizations

Co-sponsor


Name of secondary funder(s)



IRB Contact (For public release)

Organization

Hokusuikai Kinen Hospital

Address

3-2-1 Higashihara, Mito, Ibaraki 310-0035, Japan

Tel

029-303-3003

Email

tsutomu_0616@yahoo.co.jp


Secondary IDs

Secondary IDs

NO

Study ID_1


Org. issuing International ID_1


Study ID_2


Org. issuing International ID_2


IND to MHLW

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Institutions

Institutions



Other administrative information

Date of disclosure of the study information

2026 Year 03 Month 10 Day


Related information

URL releasing protocol


Publication of results

Unpublished


Result

URL related to results and publications


Number of participants that the trial has enrolled


Results


Results date posted


Results Delayed


Results Delay Reason


Date of the first journal publication of results


Baseline Characteristics


Participant flow


Adverse events


Outcome measures


Plan to share IPD


IPD sharing Plan description



Progress

Recruitment status

Enrolling by invitation

Date of protocol fixation

2023 Year 12 Month 15 Day

Date of IRB

2023 Year 12 Month 15 Day

Anticipated trial start date

2026 Year 04 Month 01 Day

Last follow-up date

2026 Year 06 Month 30 Day

Date of closure to data entry


Date trial data considered complete


Date analysis concluded



Other

Other related information

Patients undergoing total hip arthroplasty use a smartphone application from approximately one month before surgery through the postoperative follow up period.
This study analyzes message data generated through the messaging function of the application during this period.
An AI assisted chat function will be introduced in April 2026. Therefore the postoperative follow up period of the study participants includes both the period before AI implementation and the period after AI implementation.
Based on the timing of message exchanges the following periods will be compared.
Control period January 2026 to March 2026 before AI implementation.
AI implementation period April 2026 to June 2026 after AI implementation.


Management information

Registered date

2026 Year 03 Month 10 Day

Last modified on

2026 Year 03 Month 10 Day



Link to view the page

Value
https://center6.umin.ac.jp/cgi-open-bin/icdr_e/ctr_view.cgi?recptno=R000069679