| Unique ID issued by UMIN | UMIN000060889 |
|---|---|
| Receipt number | R000069679 |
| Scientific Title | Evaluation of the Effectiveness, Safety, and Acceptability of an AI-Assisted Chat System for Patient Inquiries in a Smartphone Application After Total Hip Arthroplasty |
| Date of disclosure of the study information | 2026/03/10 |
| Last modified on | 2026/03/10 16:24:44 |
Evaluation of an AI-assisted chat system for patient inquiries after total hip arthroplasty
AI Chat Support for THA Patients
Evaluation of the Effectiveness, Safety, and Acceptability of an AI-Assisted Chat System for Patient Inquiries in a Smartphone Application After Total Hip Arthroplasty
AI-assisted Chat system for patients after THA
| Japan |
Patients undergoing total hip arthroplasty (THA)
| Orthopedics | Rehabilitation medicine |
Others
NO
The purpose of this study is to evaluate the effectiveness, safety, and acceptability of an AI-assisted chat system integrated into a smartphone application designed to support patients undergoing total hip arthroplasty (THA).
The study will examine whether the AI system can reduce the workload of healthcare professionals by automatically responding to patient inquiries while maintaining medical appropriateness and patient satisfaction.
Safety,Efficacy
Number of healthcare professional message responses per patient.
The outcome will be compared before and after the introduction of the AI-assisted chat system.
- Response time to patient inquiries
- AI response rate
- AI resolution rate (proportion of inquiries resolved by AI without healthcare professional intervention)
- Medical appropriateness of AI responses evaluated by clinicians
- Patient satisfaction with the chat system
- Net Promoter Score (NPS)
Observational
| Not applicable |
| Not applicable |
Male and Female
Patients who:
- Undergo total hip arthroplasty at the participating institution
- Use the smartphone application for perioperative rehabilitation support
- Provide informed consent for participation in the study
Patients who:
- Are unable to use a smartphone application
- Decline participation in the study
- Have cognitive impairment that prevents appropriate use of the chat function
100
| 1st name | Tsutomu |
| Middle name | |
| Last name | Nakayama |
Hokusuikai Kinen Hospital
Department of Rehabilitation
310-0035
3-2-1 Higashihara, Mito, Ibaraki 310-0035, Japan
029-303-3003
tsutomu_0616@yahoo.co.jp
| 1st name | Tsutomu |
| Middle name | |
| Last name | Nakayama |
Hokusuikai Kinen Hospital
Department of Rehabilitation
310-0035
3-2-1 Higashihara, Mito, Ibaraki 310-0035, Japan
029-303-3003
tsutomu_0616@yahoo.co.jp
Hokusuikai Kinen Hospital
Tsutomu Nakayama
None
Other
Hokusuikai Kinen Hospital
3-2-1 Higashihara, Mito, Ibaraki 310-0035, Japan
029-303-3003
tsutomu_0616@yahoo.co.jp
NO
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| 2026 | Year | 03 | Month | 10 | Day |
Unpublished
Enrolling by invitation
| 2023 | Year | 12 | Month | 15 | Day |
| 2023 | Year | 12 | Month | 15 | Day |
| 2026 | Year | 04 | Month | 01 | Day |
| 2026 | Year | 06 | Month | 30 | Day |
Patients undergoing total hip arthroplasty use a smartphone application from approximately one month before surgery through the postoperative follow up period.
This study analyzes message data generated through the messaging function of the application during this period.
An AI assisted chat function will be introduced in April 2026. Therefore the postoperative follow up period of the study participants includes both the period before AI implementation and the period after AI implementation.
Based on the timing of message exchanges the following periods will be compared.
Control period January 2026 to March 2026 before AI implementation.
AI implementation period April 2026 to June 2026 after AI implementation.
| 2026 | Year | 03 | Month | 10 | Day |
| 2026 | Year | 03 | Month | 10 | Day |
Value
https://center6.umin.ac.jp/cgi-open-bin/icdr_e/ctr_view.cgi?recptno=R000069679